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Restaurant Operations Manager

1 month ago

South Euclid, Ohio, United States Dunkin' Full time
Job Overview

As a Restaurant Manager at Dunkin', you will be responsible for leading a team of dedicated professionals to deliver exceptional customer experiences. Your leadership skills will be put to the test as you oversee daily operations, manage cash flow, and schedule staff to ensure seamless execution of our brand's standards.

Key Responsibilities:

  • Guest Satisfaction: Foster a culture of excellence in guest satisfaction, ensuring crew members meet the highest standards.
  • Promote Teamwork: Encourage a collaborative environment, setting clear expectations and coaching team members to achieve their goals.
  • Maintain a Clean and Effective Store: Ensure the crew maintains a clean and well-stocked work area, adhering to food safety and brand guidelines.
  • Operations: Manage inventory, place orders, and oversee cash management and scheduling needs.

What We Offer

At Dunkin', we value our team members and offer a range of benefits to support their growth and well-being. These include:

  • Aggressive Pay
  • Free Shift Meals
  • Employee Discounts
  • Best-in-Class Training & Continuous Learning
  • Advancement Opportunities
  • Paid Time Off
  • 401(k) Retirement Plan
  • Tuition Benefits
  • Medical, Dental, and Vision
  • Yearly Bonus Plans

Requirements

To be successful in this role, you will need:

  • At least one year of retail, restaurant, or hospitality management experience.
  • Previous Dunkin' experience is preferred.
  • Availability to work early mornings and weekends.
  • Exceptional time management, attention to detail, and guest service skills.
  • A High School Diploma or GED.

We encourage all qualified candidates to apply, regardless of their background or experience. Dunkin' is an equal opportunity employer.