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Patient Support Coordinator

2 months ago

Hardin, Montana, United States One Health Full time
Job Overview

Salary: $ /hr DOE

POSITION SUMMARY:
The Health Outreach Specialist plays a vital role in assisting our community's most at-risk patients within a clinical environment. This position is dedicated to helping individuals navigate complex social systems and overcome barriers to accessing care. Responsibilities include providing referrals, direct services, care coordination, educational outreach, and conducting screenings related to Social Determinants of Health (SDOH) while assisting clients in accessing essential resources and benefits.

Under the guidance of the Clinic Manager, the Health Outreach Specialist collaborates closely with healthcare providers, care teams, and social service organizations to facilitate short-term care coordination and connect clients with necessary resources. The goal is to enhance clients' health and overall well-being through effective education and comprehensive care coordination.

COMPENSATION: $ hr/ DOE

EMPLOYMENT TYPE: Full Time

AVAILABILITY: Monday to Friday

BENEFITS: We provide a competitive compensation package that includes paid time off, nine paid holidays, discounted healthcare for employees and their families, as well as health, dental, and vision insurance, disability insurance, a health savings account, and a matching retirement plan for all employees working at least 20 hours per week.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

ABOUT ONE HEALTH:
One Health operates multiple clinic sites across various regions, delivering medical, dental, pharmacy, behavioral health, and community health services to rural populations through an integrated healthcare approach.

EQUAL EMPLOYMENT OPPORTUNITY:
One Health is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

MINIMUM JOB QUALIFICATIONS:

Education/Certificates/Licenses:

Required:

  • High school diploma or GED
  • BLS Certificate upon hire
  • Valid driver's license and insurability
  • Community Health Worker Certificate within the first 12 months of employment
  • Certified Applications Counselor (CAC) within one year of employment

Experience:

Required:

  • Proficient computer skills, including internet-based applications
  • Able to thrive in a fast-paced environment while managing multiple priorities
  • Well-organized and accountable for time and activities with remote supervision
  • Passionate about serving others while maintaining professionalism and boundaries
  • Must be a member of the community served or demonstrate involvement in the community

Preferred:

  • Two years of experience in a healthcare or community service setting
  • SOAR (SSI/SSDI Outreach, Access, and Recovery) Certification
  • SHIP (State Health Insurance Assistance Program) Certification

Competencies:

  • Communication proficiency
  • Collaboration skills
  • Customer/client focus
  • Ethical practice
  • Flexibility
  • Interpersonal skills
  • Organizational skills
  • Problem-solving/analysis
  • Stress management/composure
  • Technical proficiency