Retail Sales Associate

4 weeks ago


Fairview, Tennessee, United States AutoZone Full time

As an AutoZone Retail Sales Associate, you will be the face of our company, providing exceptional customer service and driving sales through a WOW customer experience. Your daily tasks will include assisting customers, performing daily assigned duties, and maintaining a safe working environment.

Key Responsibilities:

Provides WOW Customer Service

Ensures assigned store tasks are completed in a timely manner on assigned shift

Operates cash registers and follows established cash handling procedures

Follows company policies and loss prevention procedures

Maintains a safe working environment including PPE (Personal Protective Equipment)

Maintains store appearance and merchandising standards as directed

Ensures that merchandise is restocked and placed in their respective areas

Utilizes ZNET to help customers locate merchandise or find suitable alternatives

Maintains product knowledge and current promotions through AutoZone systems and information sources

Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs

Utilizes OBDII to read codes from customers automobiles

Ability to diagnose automobile problems and recommend solutions

Communicates with managers regarding customer concerns and employee matters

Actively engaged in developing more effective customer service skills

Provides honest and trustworthy advice to customers regarding the best products that fit the customers expectations

Requirements:

Applicants 18 years or older High School diploma or equivalent

Basic knowledge of automotive parts is required

Excellent communication and decision making skills

Ability to lift, load, and deliver merchandise

Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Benefits:

AutoZone offers a range of benefits to support the physical, mental, and financial wellbeing of our employees, including competitive pay, medical, dental & vision plans, exclusive discounts and perks, and opportunities for career growth.



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