Retail Sales Associate
4 weeks ago
As an AutoZone Retail Sales Associate, you will be the face of our company, providing exceptional customer service and driving sales through a WOW customer experience. Your daily tasks will include assisting customers, performing daily assigned duties, and maintaining a safe working environment.
Key Responsibilities:
Provides WOW Customer Service
Ensures assigned store tasks are completed in a timely manner on assigned shift
Operates cash registers and follows established cash handling procedures
Follows company policies and loss prevention procedures
Maintains a safe working environment including PPE (Personal Protective Equipment)
Maintains store appearance and merchandising standards as directed
Ensures that merchandise is restocked and placed in their respective areas
Utilizes ZNET to help customers locate merchandise or find suitable alternatives
Maintains product knowledge and current promotions through AutoZone systems and information sources
Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
Utilizes OBDII to read codes from customers automobiles
Ability to diagnose automobile problems and recommend solutions
Communicates with managers regarding customer concerns and employee matters
Actively engaged in developing more effective customer service skills
Provides honest and trustworthy advice to customers regarding the best products that fit the customers expectations
Requirements:
Applicants 18 years or older High School diploma or equivalent
Basic knowledge of automotive parts is required
Excellent communication and decision making skills
Ability to lift, load, and deliver merchandise
Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
Benefits:
AutoZone offers a range of benefits to support the physical, mental, and financial wellbeing of our employees, including competitive pay, medical, dental & vision plans, exclusive discounts and perks, and opportunities for career growth.
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