Schedule Coordinator

1 week ago


Midvale, Idaho, United States The Investors Edge Full time
Job Overview

We are seeking a skilled Schedule Coordinator to join our team at The Investors Edge.

The estimated annual salary for this role is $60,000-$70,000.

Key Responsibilities

The successful candidate will be responsible for gathering information from 30 contacts per day via phone calls and scheduling meetings. They will also maintain accurate CRM data entry for every conversation.

In addition, they will make multiple follow-up contacts via calls, texts, and emails to schedule and reschedule appointments. They will handle 30 new leads per day while managing a pipeline of existing leads.

Requirements
  • The ideal candidate must have worked in a role that involves spending most of the day on the phone for at least two years.
  • They should have high volume call handling experience with a minimum of 30 different people per day.
  • Talk time of 5+ hours per day is required.
  • Performance metrics and KPIs are necessary in current or previous roles.
  • A history of achievements or awards in personal, professional, or sports in the past two years is desirable.
  • Familiarity with defined call flows and scripts is essential.
  • Data management skills, including accurate entry of specific data in CRM systems, are necessary.
  • The ability to make multiple follow-up contacts with the same contact is crucial.
  • Demonstrated ability to be coachable and take feedback in a timely manner is vital.
  • An extroverted personality with confidence and competence on the phone is essential.
Benefits
  • This role offers a competitive base salary of $60,000-$70,000 per year.
  • Performance boosters up to $10,000+
  • A health care stipend, life, vision, and dental coverage, 100% telemed & tele-mental health coverage, 401K with 4% match, flexible PTO.
Work Environment
  • The Investors Edge provides an in-house gym and sauna for its employees.
  • The kitchen features a Coke Freestyle machine.
  • Desks that go up and down are available for optimal comfort.
  • Parking spots closer to the office are offered.
Success Metrics
  • The successful candidate must hold 20+ conversations per day.
  • They must follow a defined script for each interaction.
  • Maintain accurate CRM data entry for every conversation.
  • Make multiple follow-up contacts via calls, texts, and emails to schedule and reschedule appointments.
  • Handle 30 new leads per day while managing a pipeline of existing leads.
  • Achieve 4+ hours of phone talk time daily.
  • Set an average of 6.5 appointments per day.


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