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Healthcare Access Coordinator

2 months ago


New Braunfels, United States Christus Health Full time

Overview:

The Healthcare Access Coordinator plays a crucial role in ensuring a seamless and welcoming experience for patients at our healthcare facilities. This position is dedicated to establishing patient encounters while adhering to the highest standards of customer service. The Coordinator is responsible for accurate data entry, including essential demographic and financial details for each patient account.

The role involves various procedural tasks such as collecting necessary data elements, verifying insurance coverage, obtaining service authorizations, and managing patient financial responsibilities, including any outstanding balances. The Healthcare Access Coordinator is integral to the financial success of patient services and ensures compliance with federal regulations, accreditation standards, and health department requirements.

This position requires effective communication with patients, families, healthcare providers, insurance representatives, and third-party payers. A professional demeanor, strong communication abilities, and excellent organizational skills are essential for success in this role. Dependability, adaptability, and a collaborative spirit are also key attributes for the Healthcare Access Coordinator.

Qualifications:

  • High school diploma or equivalent is required.
  • Preferred: One year of experience in patient access, hospital registration, medical office, billing/collections, or a related customer service role.

Work Type:

Per Diem as Needed

Equal Employment Opportunity:

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