Sprinkler System Repair Technician

3 days ago

Jacksonville, Florida, United States Johnson Controls International Full time
Job Summary

Job Title: Sprinkler Service Technician

We are seeking a skilled Sprinkler Service Technician to join our team at Johnson Controls International. As a key member of our team, you will be responsible for providing top-notch service and repair of sprinkler systems for commercial, industrial, and residential applications.

Key Responsibilities:

  • Respond to service calls from our Service Resource Center, including a brief description of equipment/system malfunctions.
  • Diagnose and repair equipment/systems problems, following prescribed troubleshooting procedures and referring to technical manuals, part manuals, change notices, and bulletins.
  • Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
  • Exhibit excellent customer service skills by consistently communicating with district staff and customers to ensure complete customer satisfaction.
  • Electronically complete Service Acknowledgements with proper coding and obtain customer's signature.
  • Participate in a scheduled On-call rotation.

Requirements:

  • 5 years of documented experience in Fire Sprinkler/Suppression industry
  • High School Diploma or equivalent required
  • Ability to follow verbal and written instructions
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Able to participate in an on-call rotation schedule - Overnight travel will be required.
  • Demonstrate a high level of customer service
  • Maintain truck inventory to ensure timely response to customer needs
  • Ability to adhere to, implement, and always follow safety guidelines and procedures
  • Strong organizational skills, positive attitude, and an ability to learn quickly
  • Possess a valid driver's license and driving record that meets company requirements
  • Able to pass a pre-employment background and drug test
  • Must possess and retain current State Fire Protection License or Journeyman License valid

Preferred Qualifications:

  • NICET Level II

Johnson Controls International is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.

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