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Retail Associate
2 months ago
The Retail Associate is a key member of the Fanatics team, responsible for delivering exceptional customer experiences and driving sales in our retail stores. As a Retail Associate, you will be the face of our brand, working closely with customers to understand their needs and provide personalized recommendations. You will also be responsible for maintaining a high level of product knowledge, ensuring that our stores are visually appealing and well-organized, and processing sales transactions efficiently and accurately.
Key Responsibilities- Greet customers and provide exceptional customer service, ensuring that every interaction is positive and memorable.
- Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations and drive sales.
- Maintain a high level of product knowledge, staying up-to-date on new products, promotions, and sales.
- Ensure that our stores are visually appealing and well-organized, maintaining a high level of cleanliness and organization.
- Process sales transactions efficiently and accurately, using our Point of Sale system to manage sales and inventory.
- Work collaboratively with colleagues to achieve sales goals and provide exceptional customer experiences.
- Minimum 18 years of age, High School graduate or equivalent.
- Prior experience in retail or sales is preferred, but not required.
- Ability to work independently and responsibly in a fast-paced environment.
- Availability to work extended hours on game days and during events.
- Foreign language skills are a plus.
Fanatics is a leading global digital sports platform, igniting the passions of sports fans and maximizing the presence and reach for our hundreds of sports partners globally. We offer products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through our platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as we build our Sportsbook and iGaming platform.
