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Customer Service Representative

2 months ago

Rye, New Hampshire, United States Partners Bank Full time
Customer Service Assistant I Job Description

At Partners Bank, we're seeking a highly skilled Customer Service Assistant I to join our team. As a key member of our branch, you'll be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Process various teller transactions and routine customer service tasks with high accuracy and efficiency.
  • Identify cross-sell opportunities and respond to customer inquiries to recommend suitable products or solutions.
  • Open basic deposit accounts, assist with electronic banking inquiries, and complete account maintenance tasks.
  • Maintain and balance a cash drawer accurately and efficiently.
  • Provide a high level of service to customers, coworkers, and team members.

Requirements:

  • Minimum of one year of teller or customer service banking experience in a branch or call center environment.
  • Strong sales, service, interpersonal, and communication skills.
  • Ability to interact well with others and work effectively in a team environment.
  • Strong organizational, technical, and computer skills.
  • Adaptability and ability to multitask.

What We Offer:

  • Generous compensation and benefits package.
  • Opportunities for growth and flexible work schedules.
  • A rapidly growing community bank with a strong commitment to customer service.

How to Apply:

Please visit our website at Partners.Bank/about/careers/ for more information and to submit your application.