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Customer Service Representative

2 months ago

Jackson, Missouri, United States Arkansas Department of Workforce Services Full time
Customer Service Professional

This role is ideal for individuals who enjoy helping others and working in a fast-paced environment. As a Customer Service Professional, you will be responsible for providing exceptional service to clients, answering phone calls, and greeting clients in a personalized and friendly manner.

Key Responsibilities:
  • Answer phone calls and respond to client inquiries
  • Greet clients in a personalized and friendly manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
  • Maintain office cleanliness and organization
Requirements:
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task and prioritize tasks
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office

We are looking for individuals who are passionate about providing excellent customer service and have a strong work ethic. If you are a team player who is able to work in a fast-paced environment, we encourage you to apply for this role.