ServiceNow Application Manager
2 weeks ago
At HDR, we're committed to creating a workplace where every employee-owner feels valued, respected, and empowered to bring their authentic selves to work every day. As we strive to foster a culture of diversity, equity, and inclusion, we're looking for a talented ServiceNow Application Manager to join our team.
Key Responsibilities:- Develop and implement a strategic application plan to meet the evolving needs of the business.
- Collaborate with business stakeholders to understand their requirements and develop application solutions.
- Manage and optimize the ServiceNow environment to ensure it meets the organization's needs.
- Oversee the implementation, configuration, and maintenance of ServiceNow modules, including Incident, Problem, Change, Service Catalog, and CMDB.
- Identify opportunities for automation and process improvement within the ServiceNow platform.
- Ensure the ServiceNow platform aligns with ITIL best practices and organizational standards.
- Bachelor's degree in Computer Science or a related field, or equivalent experience.
- Minimum 5 years of application management experience, including management of multiple concurrent projects.
- Experience working with business users to establish priorities and manage expectations.
- Experience in application development and administration, as well as web-based or portal development.
- Excellent client service, interpersonal, and communication skills.
- Self-starter with the ability to handle multiple tasks and deadlines with minimal supervision.
- Strong verbal and written communication skills, with the ability to perform tasks in a dynamic environment.
HDR is a company that values diversity, equity, and inclusion. We believe in creating a workplace where every employee-owner feels welcome, valued, and respected. Our employee network groups help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute.
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Magstatt-le-Bas, Grand Est, United States HDR Full time{"h1": "ServiceNow Application Manager Role at HDR", "p": "At HDR, we're committed to creating a workplace where every employee-owner feels valued, respected, and empowered to bring their authentic selves to work every day. As we strive to make a positive impact on the world, we're seeking a skilled ServiceNow Application Manager to join our team.In this...
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