Customer Relationship Manager for Branch Operations

1 week ago


Castle Rock, Washington, United States WELLS FARGO BANK Full time

Wells Fargo Overview:

At Wells Fargo, we strive to create a meaningful career that offers more than just a job. It's about finding all the elements that help you thrive in one place. Our company values diversity, equity, and inclusion, making us an ideal workplace for professionals from diverse backgrounds.

About this Role:

We are seeking a highly skilled Associate Roving Personal Banker (SAFE) to join our Consumer, Small & Business Banking division. In this role, you will provide exceptional customer experiences by building strong relationships through proactive outreach and offering tailored financial solutions. You will work closely with customers to understand their needs and provide expert advice on bank products and services.

Key Responsibilities:

  • Provide support across various branch locations within a specific geography, ensuring seamless customer service.
  • Be flexible and adaptable to changing priorities and new surroundings while meeting customer needs.
  • Develop a deep understanding of bank products and services to connect customers' needs with suitable solutions.
  • Interact with customers to demonstrate care and build strong relationships.
  • Refer customers' financial needs to other bankers and partners as necessary.

Requirements:

  • 6+ months of interacting with customers experience or equivalent demonstrated through work experience, training, military experience, or education.
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Experience working with others on a team to meet customer needs.
  • Ability to follow policies, procedures, and regulations.

Benefits:

We offer a comprehensive set of benefits, including competitive salary, 401(k) plan, paid time off, disability benefits, life insurance, critical illness insurance, and accident insurance. Additionally, we provide tuition reimbursement, scholarships for dependent children, adoption reimbursement, and critical caregiving leave.

Estimated Salary Range:$18.00 - $25.14 per hour

Why Work at Wells Fargo?

We recognize our employees as our greatest asset and strive to create a work environment that is inclusive, supportive, and empowering. We prioritize employee development, providing opportunities for growth and advancement. Join our team and become part of a dynamic organization that values diversity, equity, and inclusion.



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