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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Village Inn. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.
Key Responsibilities- Assist the General Manager in the overall direction and coordination of the restaurant's operations.
- Develop and implement strategies to increase guest counts and sales, while maintaining high levels of customer satisfaction.
- Recruit, train, and develop a team of non-exempt restaurant staff, ensuring they have the skills and knowledge to provide excellent service.
- Partner with the General Manager to manage the facility and equipment, ensuring preventive maintenance, energy conservation, repairs, and security measures are in place.
- Ensure compliance with health department and QRE audits, while maintaining high standards of safety, sanitation, and cleanliness.
- Develop and implement corrective action plans to address any issues or concerns.
- Attend management meetings, provide input on plans and programs, and meet established objectives.
- Minimum of one year of prior managerial experience or supervisor experience in the restaurant industry.
- Strong communication and organizational skills, with the ability to effectively train, coach, and evaluate staff.
- Ability to read and analyze financial statements, troubleshoot issues, and respond quickly to information.
- Must be able to display ongoing proficiency in the use of all restaurant equipment.
- Ability to communicate clearly and accurately in the English language, both verbally and in writing.
- Bilingual is a plus.
- Successful completion of required training, including reading training materials, watching videos, and completing on-the-job checklists and written quizzes.
- A degree in Hospitality, Business, or Hotel/Restaurant Management or other related field is preferred.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
