Customer Service Representative

3 days ago


Lima, Ohio, United States Happy Daz Full time

We are seeking a Customer Service Representative to join our team at Happy Daz Restaurants. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.

Job Description

Key Responsibilities:

  • Greet guests as they enter the restaurant and build positive relationships with patrons
  • Prioritize a quality customer experience with a friendly approach and efficient time management
  • Develop a thorough knowledge of food and beverage menu
  • Cashiers will accurately ring up customer orders and bag or tray all food and beverage items, per customer order
  • Cashiers will process payments at the point-of-sale system by efficiently and responsibly handling cash and credit card transactions
  • Regularly assist with stocking, organizing, and cleaning the dining room
  • Cashiers will deliver food to dine-in guests, as well as clear away trays
  • Sanitize tables, seats, and food trays
  • Follow all safety and sanitation procedures per company policy, in alignment with health department regulations
  • Effectively communicate with kitchen and management to provide quality customer service

Requirements:

  • 1+ years Previous cash handling and customer service experience preferred
  • Enthusiasm for customer service and a guest-first mentality
  • Basic computer literacy
  • Basic math skills

What We Offer:

Happy Daz provides a fun and family-friendly work environment. We offer competitive wages with weekly pay. We accommodate flexible scheduling to support our employees' work-to-life balance. All employees are eligible for employee meal discounts. For employees who meet full-time requirements, Happy Daz offers a comprehensive benefits package that includes health insurance 60% employer-paid premium, dental and vision, short-term disability, and company-paid life insurance. We also offer a 401-K retirement savings plan with a generous company match.

Estimated salary: $25,000 - $35,000 per year.



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