Flight Operations Coordinator

7 days ago


Marathon, Florida, United States Million Air Full time

About Our Team

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We are a dynamic and growing team, dedicated to delivering exceptional customer experiences worldwide.

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Job Description

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This role plays a vital part in our daily operations, providing elite-level customer service to crew and passengers.

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Responsibilities

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  • \
  • Greet customers in a friendly and professional manner.\
  • Provide concierge services to pilots and customers.\
  • Invoice for services rendered to customers and pilots.\
  • Record customer preferences in our internal system.\
  • Proactively prepare for all incoming aircraft.\
  • Provide timely feedback to the company regarding service failures or customer concerns.\
  • Partner with the line service team to meet and exceed customer expectations.\
  • Maintain a neat work area at all times.\
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Requirements

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  • \
  • Customer service experience preferably in the service industry.\
  • A high school diploma or equivalent.\
  • Excellent communication and interpersonal skills.\
  • Strong computer skills including Microsoft Office products and point-of-sale programs.\
  • A clean driving record and ability to operate a motor vehicle.\
  • Bi-lingual preferred.\
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Compensation and Benefits

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We offer a competitive salary of $45,000 per year, plus benefits including medical, dental, vision, and paid time off.



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