Customer Service Representative

3 days ago


American Canyon, California, United States Wal-Mart Stores , Inc. Full time

As a key ambassador of Walmart, you play a pivotal role in ensuring exceptional customer experiences. With a positive attitude and enthusiasm for helping others, you greet and thank customers with a smile, setting the tone for their visit. Stand tall for long periods while checking out customers efficiently and accurately, keeping your area clean and organized. Be available to assist associates across the store as needed, providing support and fostering a collaborative environment.

The pace can be fast-paced, especially during peak hours, weekends, and holiday seasons. You must juggle multiple tasks simultaneously while maintaining excellent customer service. This includes scanning items, explaining prices, bagging items correctly, counting cash back, and keeping your area tidy. It takes a special individual who is adaptable, can multitask, and has a genuine passion for customer satisfaction and team collaboration.

We offer competitive pay and performance-based incentive awards, allowing you to grow professionally and financially. Our benefits package includes medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance. Enjoy paid time off, including parental leave, family care leave, bereavement, jury duty, and voting days. Additionally, benefit from short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. The hourly wage range for this position is $16.00 to $26.00. Additional compensation includes annual or quarterly performance incentives and premiums ranging from $0.35 to $3.00 per hour based on schedule, facility, season, or specific work performed.

**Key Responsibilities:**

  • Cashier: Ensure accurate and efficient checkout processes, maintaining a clean and welcoming atmosphere.
  • Cart and Janitorial: Gather carts from the parking lot, operate equipment to move carts, and clean restrooms, sales floor, and parking lot as needed.


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