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Patient Care Coordinator

2 months ago

Pocatello, Idaho, United States Aspen Dental Full time

About Aspen Dental

Aspen Dental is dedicated to prioritizing patient needs, providing a stable and secure work environment within a leading dental service organization (DSO). Our comprehensive training programs, competitive pay, and adaptable work schedules are designed to foster your professional growth.

Position Overview:

As a Patient Experience Coordinator, you will play a crucial role in enhancing patient interactions and ensuring a positive experience. This full-time position offers a salary range of $15 - $18 per hour and a structured work schedule.

Work Schedule:

  • Monday, Tuesday, Wednesday: 7:30 AM - 5:30 PM
  • Thursday: 9:00 AM - 7:00 PM
  • Friday: 8:00 AM - 1:00 PM

Benefits:

  • Comprehensive benefits package including paid time off, health, dental, vision, and a 401(k) savings plan with matching contributions*
  • Opportunities for career advancement supported by a top-tier training program
  • A collaborative and enjoyable workplace culture that promotes innovation
  • Access to free Continuing Education (CE) through TAG U

Key Responsibilities:

  • Deliver exceptional patient service with empathy and professionalism, adhering to company policies and regulatory standards
  • Assist patients by scheduling and confirming appointments, managing patient records, and verifying insurance details
  • Handle nightly financial reconciliations and credit card transactions
  • Perform additional responsibilities as directed by management

Qualifications:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills with a strong ethical foundation
  • Effective time management abilities
  • Highly organized and detail-oriented

Aspen Dental practices are independently owned and operated by licensed dental professionals. These practices receive essential non-clinical support services from Aspen Dental Management, Inc., a dental support organization.

*Benefits may vary by location.

Aspen Dental and its affiliates are proud to be Equal Opportunity Employers, welcoming all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status, and ensuring no discrimination based on disability.