Room Service Attendant

2 weeks ago


Minneapolis, Minnesota, United States Marriott Full time
Job Summary

We are seeking a skilled Room Service Server to join our team at JW Marriott Minneapolis Mall of America. As a Room Service Server, you will be responsible for serving food courses and alcoholic beverages to guests, setting tables according to type of event and service standards, and communicating with the kitchen regarding menu questions and product availability.

Key Responsibilities
  • Serve food courses and alcoholic beverages to guests in a timely and efficient manner.
  • Set tables according to type of event and service standards.
  • Communicate with the kitchen regarding menu questions, product availability, and special requests.
  • Record transactions in the MICROS system at time of order.
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  • Complete closing duties, including restocking items and turning off lights.
  • Present physical and accurate check to guest and process payment.
Requirements
  • High school diploma or equivalent.
  • At least 1 year of related work experience.
  • Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
About JW Marriott

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. We believe our associates come first. Because if you're happy, our guests will be happy.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


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