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Pet Host Manager
1 week ago
As a Pet Host Supervisor at PetSuites, you will be part of a dynamic team that is dedicated to providing exceptional pet care services. Our company, National Veterinary Associates (NVA), has over 1000 locations worldwide, making us one of the largest veterinary hospital and pet resort networks in the industry. We are committed to growing our business, and we are excited to have you join our team.
Salary: $45,000 - $55,000 per year, depending on experience.
About the Role:
As a Pet Host Supervisor, your primary responsibility will be to oversee the daily operations of our pet resort. This includes ensuring the cleanliness and safety of our facilities, as well as providing exceptional customer service to our clients. You will be responsible for managing a team of pet hosts, ensuring they have the necessary tools and resources to provide top-notch care to our furry friends. Your goal will be to create a fun and welcoming environment for both pets and their owners, while maintaining the highest level of professionalism and attention to detail.
Requirements:
• At least 1 year of supervisor or equivalent experience in a team-oriented environment
• Excellent communication and leadership skills
• Ability to multitask and work in a fast-paced environment
• Physical stamina to lift up to 60 lbs and stand for long periods
• High school diploma or equivalent required; bachelor's degree preferred
Benefits:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Fun and rewarding work environment
• Discounts on pet care services
Daily Responsibilities:
• Provide exceptional customer service to clients
• Manage cash, check, and credit card transactions
• Make boarding reservations and schedule appointments
• Assist with inventory management and ordering supplies
• Maintain accurate records and reports
• Collaborate with other departments to ensure seamless operations
Work Environment:
Our pet resort is a fun and dynamic environment where you will have the opportunity to work with a variety of animals and people. As a Pet Host Supervisor, you will be expected to be on your feet for long periods, lift up to 60 lbs, and work in a fast-paced environment. You must be able to multitask, prioritize tasks, and maintain a high level of attention to detail.