Financial Services Professional

4 weeks ago


Mill Valley, California, United States Boutique Recruiting Full time
Client Services Associate

A dynamic financial services firm is seeking a highly skilled and enthusiastic Client Services Associate to join its close-knit team in Mill Valley, California. This role is ideal for a seasoned professional with at least 5 years of experience in financial services, a strong work ethic, and a passion for delivering exceptional client service.

Key Responsibilities:
  • Manage subscription documents and back-office tasks with precision and attention to detail
  • Organize and distribute investment reports on online platforms, ensuring timely and accurate delivery
  • Provide administrative support, including coordinating meetings and events, and ensuring a positive client experience
  • Assist clients with platform access and inquiries, providing clear and concise guidance
  • Distribute investment reports and summary decks, highlighting key insights and recommendations
  • Collect necessary documents during closings, such as passports and subscription documents, with a focus on efficiency and accuracy
  • Schedule and coordinate meetings, including sending calendar invites and ensuring seamless communication
  • Send out blast emails for client webinars and schedule Zoom calls, promoting engagement and participation
  • Learn and utilize CRM system to manage client information, ensuring data accuracy and integrity
  • Ensure client satisfaction with a positive attitude and proactive problem-solving, driving long-term relationships and growth
Requirements:
  • Bachelor's degree
  • 5+ years of experience in financial services (RIA, bank, broker/dealer)
  • Must be tech-savvy, with proficiency in Microsoft Outlook, Zoom, and Excel (including formulas)
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Ability to present confidently to high-net-worth investors
  • Must be proactive, detail-oriented, and able to manage multiple priorities
Benefits:
  • 100% paid medical insurance premium for employees
  • PTO with flexibility for sick time
  • Annual reviews and raises
  • Discretionary bonus potential
  • Opportunity to work with a fun, community-active team that values family and long-term commitment
  • Hands-on training and support from a seasoned team, including direct interaction with partners and high-net-worth clients


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