International Client Care Agent

2 weeks ago


Fort Worth, Texas, United States Regal Ware Full time
Our Company Culture

We believe leaders are critical to our success, and we value collaboration, approachability, courage, and inspiration. As a Multilingual Customer Service Representative, you'll contribute to creating a rewarding commission structure with a career path for growth.


Job Responsibilities
  • You'll respond to dealer inquiries, capture warranty data, resolve shipping and order status issues, manage escalation situations, and perform user testing.
  • With a focus on end consumers, you'll work closely with our Global Customer Service Manager to drive business growth and customer satisfaction.

Requirements and Benefits
  • A high school diploma or equivalent and 2-5 years of customer service experience.
  • Proficiency in Spanish and servicing B2B dealer experience are preferred.
  • A competitive salary of $55,000 - $70,000 per year, depending on location and experience.
  • A comprehensive benefits package designed to support your health, lifestyle, and future goals.
  • An equal opportunity employer committed to diversity, equity, and inclusion.


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