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Healthcare Reception Specialist

3 months ago

Wynnewood, Pennsylvania, United States Centers for Advanced Urology Full time
Job Overview

Position: Medical Receptionist


We are a dynamic urology practice in search of a dedicated, empathetic, and detail-oriented medical receptionist. The ideal candidate will possess the ability to learn swiftly, exercise sound judgment, and demonstrate exceptional customer service abilities. Responsibilities include assisting with patient check-in and check-out processes, verifying insurance details, scheduling appointments, and performing various office tasks.

Work Schedule: Full Time; Monday to Friday

No evening shifts, weekends, or recognized holidays

We provide competitive compensation along with paid time off, holiday pay, and a comprehensive benefits package

Benefits Include:

  • Health insurance
  • Dental coverage
  • Vision care
  • Life insurance
  • Pet insurance
  • Health savings account
  • Paid sick leave
  • Paid vacation time
  • Paid holidays
  • Profit-sharing opportunities
  • Retirement savings plan
  • Complimentary parking

Key Responsibilities:

  • Perform a variety of clinical and patient care tasks for healthcare providers
  • Verify patients' medical insurance coverage
  • Collect co-payments prior to patient consultations
  • Schedule patient appointments via phone or during the check-out process
  • Handle clinical inquiries from patients and direct them to the appropriate provider
  • Document all interactions in the Electronic Health Records (EHR) system
  • Manage communications between patients and providers
  • Oversee medication refill requests from providers

Additional Information:

  • Compensation is based on experience.
  • A competitive benefits package and paid time off are available.

Qualifications:

  • Minimum one year of customer service experience required
  • Experience in healthcare registration or admissions preferred
  • Familiarity with medical terminology and healthcare billing processes is advantageous