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Financial Risk Specialist

2 months ago

Atlanta, Georgia, United States REPAY - Realtime Electronic Payments Full time
About REPAY
REPAY ("Realtime Electronic Payments") is a dynamic and rapidly expanding publicly traded financial technology and payment processing organization based in Atlanta, Georgia, with a nationwide presence.

REPAY empowers its clients to accept payments seamlessly, at any time and through various channels, ensuring a secure and enjoyable payment experience for end users.

We provide a comprehensive array of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems, all equipped with full IVR, text, and mobile capabilities.

Position Overview
The Risk Management Analyst will serve as a vital resource for both the Management Team and fellow Analysts.

The ideal candidate will possess a keen attention to detail and be a proactive self-starter responsible for supporting the initiatives of REPAY's Risk team.

Key responsibilities include daily logging of bank returns and prompt reconciliation of entries to minimize potential losses, coordinating, preparing, and reviewing merchant-specific reports, analyzing merchant processing behaviors against established benchmarks to identify escalations, and organizing tasks for departmental initiatives.

The candidate should be comfortable working independently for extended periods with minimal distractions.

Additionally, familiarity with the payment processing sector and experience in payment returns and risk assessments for ACH is preferred. Experience with debit/credit card processing or other payment methods is advantageous. Some travel may be required.

Essential Job Functions
  • Logging and reconciling daily ACH returns in accordance with Risk department protocols
  • Processing and refining data for various daily reports for Risk analysis
  • Escalating risk issues and providing recommendations for resolution to Risk Management
  • Documenting exceptions and communications
  • Identifying trends in behavior and taking swift action to define, document, and prevent negative impacts to the business due to fraud or negligence
  • Communicating with merchants to resolve risk-related inquiries or clarify questionable activities
  • Assisting with due diligence on merchant risk behaviors as needed
  • Maintaining ongoing projects as required
  • Recommending efficiencies in reporting as identified
  • Facilitating internal departmental tasks and communications
  • Prioritizing incoming projects from various contacts within the Risk department
  • Monitoring transactional, batch, authorization, and return activities for merchant portfolios and examining for anomalies
  • Adapting to departmental changes as necessary
  • Participating in webinars or on-site training to enhance knowledge and stay updated on industry-specific changes
Role Distinguishing Responsibilities
  • Risk data entry and reconciliation timelines
  • Comprehensive product risk reviews for applicable US/CAN portfolios
  • Verification of Canadian settlements and ACH Returns
  • Management of Domestic ACH returns
  • Handling Incoming and Outgoing Risk Cases
Qualifying Experience
  • 1+ years of experience in payment processing
  • 1+ years of experience in a Risk-related role
  • 2+ years of experience in data entry
  • Proficiency in Excel, including pivot tables and v-lookups
  • Effective communication skills (both written and verbal) with internal and external stakeholders
  • Strong organizational and analytical skills
  • Ability to meet deadlines while maintaining a high level of accuracy in a fast-paced environment
  • Demonstrated ability to work independently
  • Familiarity with CRM systems and practices
  • Proficiency in Microsoft applications
  • Bachelor's Degree preferred or equivalent work experience