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Logistics Coordinator II

2 months ago

Stamford, Connecticut, United States OFI Full time

About the Role

We are a global leader in food & beverage ingredients, and we're looking for a skilled Logistics Coordinator II to join our team. As a Logistics Coordinator II, you will play a critical role in ensuring timely deliveries for all assigned sales contracts.

Key Responsibilities

  • Manage all aspects of customer sales contract fulfillment, including contract review, credit standing, product sampling, on-time deliveries, freight coordination, freight pricing, and warehouse coordination.
  • Initiate container shipments from over twenty ofi controlled coffee origins.
  • Manage logistics-related direct costs, choosing the right third-party service providers and actively managing the supply chain.
  • Assist traders in creating budgets for shipments and ensure it is properly adhered to.
  • Schedule, coordinate, and plan future shipments and deliveries to anticipate customer needs.
  • Clear and deliver inbound cargo; prepare customs entries and inbound delivery orders.
  • Ensure payments to ocean carriers are received and cargo is cleared of customs holds.
  • Arrange releases from warehouses for delivery to customers.
  • Create outbound delivery orders and invoices for releases.
  • Communicate effectively and efficiently with origins, customers, and vendors.
  • Maintain positive relationships with the largest roasters in the USA and Canada.
  • Liaison with third-party warehouses for product entry, storage, and delivery.
  • Manage customer claims for shortages or losses. Resolve concerns and address issues promptly.

Requirements

  • High School Diploma Required. Bachelor's Degree in business or logistics preferred.
  • Excellent communication skills, both written and verbal, are required.
  • 3 (three) years of experience in customer service, freight management, or logistics is required.
  • Direct experience importing or exporting shipping containers is required.
  • Familiarity with the coffee or food industry is preferred.
  • Working knowledge of incoterms and documentary presentation is required.
  • Strong attention to detail and ability to multitask and meet multiple competing demands is required.
  • Proficient computer skills, including Microsoft Office is required.
  • Experience using enterprise-level ERP/CTRM systems highly preferred.