Housekeeping Associate

3 days ago


Chicago, Illinois, United States Sonesta International Hotels Full time
Job Summary

The Housekeeping Associate will work closely with the Housekeeping Management Team to maintain the cleanliness and organization of guest rooms and public spaces. This role requires attention to detail, strong communication skills, and the ability to work effectively in a team environment.

Key Responsibilities
  • Deliver exceptional service to guests by ensuring their rooms are clean and well-maintained.
  • Respond to guest complaints and special requests in a timely and professional manner.
  • Clean and service assigned rooms or areas according to established standards and procedures.
  • Monitor laundry supplies and equipment to ensure they are sufficient and in working order.
  • Minimize waste of supplies and amenities within all areas of housekeeping.
  • Report needed repairs or unsafe conditions to supervisor.
  • Handle all lost and found items according to established procedures.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Ensure compliance with federal, state and local laws regarding health and safety services.
Requirements and Qualifications
  • Previous housekeeping experience preferred.
  • Ability to speak, read, and write fluent English is preferred; other languages beneficial.
  • Basic reading, writing and mathematical abilities are preferred.
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility.
  • Carrying, lifting or pulling items weighing up to 75 pounds.
  • Will be required to regularly use commercial cleaning chemicals.
  • Will be required to work mornings, evening, weekends, and holidays.
Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance


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