Lead Behavioral Health Design Experience Innovator

6 days ago


Étreux, Hauts-de-France, United States SonderMind Full time
Senior Product Designer Job Description

SonderMind Careers is seeking an experienced Senior Product Designer to join our team in redesigning behavioral health. As a key member of our design team, you will play a crucial role in shaping end-to-end experiences that drive our mission to provide accessible, personalized mental healthcare.

About SonderMind

We know that therapy works, and we're committed to making it more accessible and effective for everyone. Our innovative approach starts with using technology to help people find the right therapist for them, and our clinicians are dedicated to delivering best-in-class care. At SonderMind, you'll be part of a dynamic team that's passionate about making a difference in people's lives.

Job Summary

As a Senior Product Designer at SonderMind, you will take complex workflows and convert them into seamless, delightful experiences that drive our mission. You'll partner with stakeholders, product managers, and developers to shape end-to-end experiences from concept through release. We're looking for someone with a strong understanding of all parts of the product design process, a proven track record in designing new features, and experience iterating on existing features to create better user experiences.

About the Role
  • Design product experiences that people love to use.
  • Understand the humans using our software and create user-centered designs that optimize workflows and measurably solve pain points.
  • Work with your Product Manager to create and contribute to OKRs and Roadmap.
  • Collaborate with your team's product manager and engineers to design, iterate on, and implement features that impact quarterly OKRs.
  • Advocate for high design quality within your own work and across squads.
  • Present to leadership, peers, and cross-functional stakeholders (Leadership, Marketing, Clinical, Ops teams).
  • Define opportunities for product or feature enhancements and set design requirements by identifying user needs.
What Success Looks Like

As a Senior Product Designer, you will be surrounded by a dedicated group of talented designers. You'll hit the ground running and become familiar with our current product platforms and features, understand the product strategy and roadmaps, as well as the competitive space. After onboarding, you'll partner with a Product Manager and take ownership of UX/UI design within a dedicated product squad. Your success will be measured on your ability to design well-thought-out, human-centered solutions that are seamless experiences and composed of strong visual user interfaces.

Who You Are
  • You actively seek out new challenges and have a growth mindset.
  • You maintain a strong track record of collaboration with cross-functional teams.
  • You're comfortable conducting, interpreting, and presenting qualitative and quantitative user feedback and research.
  • You're accountable for the design work of the squad with excellent time and project management skills.
  • You proactively identify blockers to maintain momentum and manage multiple flexible workstreams to accommodate iteration and make progress consistently.
Requirements
  • 5-7 years of dedicated experience in digital product design, including user experience (UX) and user interface (UI) design disciplines.
  • A well-rounded product design portfolio with result-driven case studies.
  • Experience designing for both desktop and mobile (native and responsive) platforms.
  • Deep experience conducting user research and usability testing.
  • Excellent verbal and written communication skills with experience in copywriting/UX writing.
  • Strong working knowledge of design and productivity tools such as Figma, Sketch, Maze, Pendo, Loom, Jira, Confluence, Looker or equivalent.
Salary Information

The estimated salary range for this role is $115,000-$145,000 per year.

Benefits

SonderMind offers a comprehensive benefits package, including:

  • A generous PTO policy with a minimum of three weeks off per year.
  • Free therapy coverage benefits.
  • Competitive Medical, Dental, and Vision coverage with plans to meet every need.
  • Employer-paid short-term, long-term disability, life & AD&D insurance.
  • Eight weeks of paid Parental Leave.
  • 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary.

At SonderMind, we prioritize flexibility, diversity, and inclusion. We're committed to fostering a culture where everyone feels valued, supported, and empowered to thrive.


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