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Automotive Diagnostic Specialist

2 months ago

Troy, Michigan, United States Noblesoft Technologies Full time
Job Summary

Noblesoft Technologies is seeking a skilled Automotive Diagnostic Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert-level technical assistance to our clients.

Key Responsibilities
  • Diagnostic Troubleshooting: Perform complex diagnostic tests on vehicles to identify and resolve technical issues.
  • Technical Support: Provide direct support to our clients, including dealerships, to resolve technical issues and provide solutions.
  • Communication: Communicate effectively with clients to discuss their concerns and explain technical issues and solutions.
  • Process Improvement: Participate in process improvement projects to enhance our technical support services.
Requirements
  • Education: High School Education or Trade School Certificate
  • Experience: 2+ years of experience in Product Support and Technical Assistance
  • Skills: Proficiency in automotive hardware and software systems, excellent analytical and critical thinking skills, and strong decision-making skills.
  • Soft Skills: Team-oriented, situational/contextual awareness, and excellent communication skills.
Preferred Qualifications
  • Automotive Experience: Experience in handling complaints, troubleshooting automotive controls, and working with vehicle support systems.
  • Technical Knowledge: Knowledge of automotive sensors, software modules, powertrain, embedded automotive software, and advanced driver-assistance systems.