Business Transformation Manager

3 weeks ago


New York, New York, United States Ivalua Full time
About the Role

We are seeking a highly skilled Business Transformation Manager to join our team at Ivalua. As a key member of our Customer Success organization, you will play a critical role in ensuring that our customers achieve their business objectives through effective implementation and utilization of our cloud-based procurement solutions.

Responsibilities:
  • Manage a portfolio of customers to ensure successful adoption and realization of value from our platform
  • Develop and execute success plans to meet customer needs and desired outcomes
  • Build and strengthen client relationships through strong leadership, project management, and presentation skills
Requirements:
  • Bachelor's degree or equivalent experience
  • At least 5+ years of relevant work experience in B2B SaaS customer success, account management, or strategic consulting
  • Strong knowledge in industry vertical procurement (Manufacturing, Automotive, Healthcare, Public Sector) preferred
What We Offer:
  • A competitive salary range of $110,000 - $140,000 per year, based on careful market compensation research
  • Exceptional benefits including medical, dental, vision, retirement, and more
  • Ongoing training and career development opportunities to unlock your full professional potential


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