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Enterprise Workforce Management Controls Specialist

2 months ago


Irving, Texas, United States Open Systems Technologies Full time
Job Title: Enterprise Workforce Management Controls Specialist

Location: Tampa or Irving

The Workforce Management team at Open Systems Technologies is seeking a highly skilled Enterprise Workforce Management Controls Specialist to join their team. As a key member of the team, you will play a critical role in leading the client's transformation efforts around staffing and skill adequacy and organization design.

Key Responsibilities:

  • Contribute to the governance and facilitation of the execution of the Manager Control Assessment (MCA) as required by the MCA Standard.
  • Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework.
  • Assist in performing a detailed analysis on the identification of issue root cause and provide recommendations for holistic corrective actions and improvements.
  • Help contribute to the Lessons Learned Policy and monitor control breaches.
  • Support the review and challenge process for the effective design and management of controls to mitigate risks.
  • Contribute to the timeliness, accuracy, and completeness of the MCA through controls prior to the execution of a process.
  • Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process.
  • Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
  • Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories.
  • Assist in supporting Risk Appetite and monitor exposures against this in accordance with enterprise requirements.
  • Be part of the process to identify, assess, record, and respond to Operational and Compliance Risk events.
  • Help ensure that adequate governance and training are in place to support management of Risk profiles.
  • Contribute to the risks associated with New Activities and changes to the Business.
  • Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
  • Support with risk and control assessments or coordination for programs within various risk stripes.

Requirements:

  • 6-10 years of experience in financial services.
  • MS Excel, MS Access, SAS, SQL, Visual Basic a plus.
  • Consistently demonstrates clear and concise written and verbal communication skills.
  • Effective organizational influencing skills required.
  • Third party vendor management preferred.
  • Excellent problem-solving skills.
  • Demonstrated ability to lead global team efforts.
  • Excellent communication and diplomacy skills.
  • Bachelor's/University degree, Master's degree preferred.

About Open Systems Technologies:

Open Systems Technologies is a leading provider of workforce management solutions. We are committed to delivering innovative solutions that meet the evolving needs of our clients.