Current jobs related to Operations Team Leader - Houston, Texas - NRG Energy

  • Sales Team Leader

    4 days ago

    Houston, Texas, United States Team Gillman Full time

    About the Role:We are seeking a highly skilled and experienced Sales Manager to join our team at Team Gillman Honda. As a Sales Manager, you will play a key role in driving sales growth and delivering exceptional customer service.Key Responsibilities:Lead and motivate the sales team to achieve and exceed sales targets.Develop and implement effective sales...

  • Operations Team Leader

    1 week ago

    Houston, Texas, United States Crate&Barrel Full time

    Operations Team LeaderAs a key member of our stockroom team, you will play a vital role in maintaining the operational efficiency of our store. Your exceptional organizational skills and ability to think on your feet will enable you to adapt to changing circumstances and ensure the smooth running of our stockroom.Working closely with the Assistant Store...

  • Operations Team Leader

    3 days ago

    Houston, Texas, United States Crate&Barrel Full time

    Key ResponsibilitiesAs a Team Leader, Operations at Crate&Barrel, you will be responsible for leading and managing the stock team to ensure the stockroom is running efficiently at all times. This includes maintaining a well-organized stockroom, supporting the store merchandising by ensuring that product on the sales floor is well-stocked and always ready for...

  • Team Leader

    3 weeks ago

    Houston, Texas, United States Mico's Hot Chicken Full time

    Team Leader Job DescriptionMico's Hot Chicken is seeking a highly skilled and motivated Team Leader to join our team. As a Team Leader, you will be responsible for managing and supervising a team of kitchen staff, ensuring that all food preparation and service is carried out to the highest standards.Key Responsibilities:Delegating tasks and monitoring team...

  • Team Leader

    2 weeks ago

    Houston, Texas, United States Mico's Hot Chicken Full time

    Team Leader Job DescriptionMico's Hot Chicken is seeking a highly skilled and experienced Team Leader to join our team. As a Team Leader, you will be responsible for managing and supervising a team of kitchen staff, ensuring that all food preparation and service is carried out to the highest standards.Key Responsibilities:Delegating tasks and monitoring team...

  • Team Leader

    2 weeks ago

    Houston, Texas, United States Mico's Hot Chicken Full time

    Team Leader Job DescriptionMico's Hot Chicken is seeking a highly skilled and experienced Team Leader to join our team. As a Team Leader, you will be responsible for managing and supervising a team of kitchen staff, ensuring that all food preparation and service is carried out to the highest standards.Key Responsibilities:Delegating tasks and monitoring team...

  • Team Leader

    4 weeks ago

    Houston, Texas, United States Jenis Splendid Ice Creams LLC. Full time

    Be a Part of the Jeni's TeamWe're looking for a Team Leader to join our Montrose team at Jeni's Splendid Ice Creams LLC. As a Team Leader, you'll be responsible for leading shifts, scooping and serving ice cream, running the register, and maintaining a clean shop environment.Key Responsibilities:Lead shifts and act as a role model for other team membersServe...

  • Team Leader

    4 weeks ago

    Houston, Texas, United States Jenis Splendid Ice Creams LLC. Full time

    Be a Part of the Jeni's TeamWe're looking for a Team Leader to join our Rice Village team at Jeni's Splendid Ice Creams LLC. As a Team Leader, you'll be responsible for leading shifts, scooping and serving ice cream, running the register, and maintaining a clean shop environment.Key Responsibilities:Lead shifts and act as a role model for other team...

  • Team Leader

    2 weeks ago

    Houston, Texas, United States Blo Post Oak Full time

    {"h1": "Team Leader Opportunity at Blo Post Oak", "p": "We are seeking a highly motivated and experienced Team Leader to join our team at Blo Post Oak. As a Team Leader, you will be responsible for delivering exceptional customer service, providing expert recommendations, and leading a team of stylists and makeup artists. Responsibilities: * Deliver...

  • Team Leader

    3 days ago

    Houston, Texas, United States SpinXpress Full time

    Job OverviewSpinXpress is seeking a dynamic Team Leader to drive growth and excellence in our laundry operations. As a key member of our team, you will be responsible for leading a team to deliver exceptional customer experiences and fostering a positive work environment.Key Responsibilities:Lead and motivate a team to achieve operational excellence and...

  • Team Leader

    4 weeks ago

    Houston, Texas, United States Blo Post Oak Full time

    Job Title: Team LeaderJob Summary:Blo Post Oak is seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of stylists and makeup artists, providing exceptional customer service, and driving sales and revenue growth.Key Responsibilities:Lead a team of stylists and makeup artists to...

  • Team Leader

    3 weeks ago

    Houston, Texas, United States Blo Post Oak Full time

    Job OpportunityBlo Post Oak is seeking a highly skilled and motivated Team Leader to join our team. As a Team Leader, you will be responsible for delivering exceptional customer service, providing expert recommendations, and participating in regular training and skill-development opportunities.ResponsibilitiesDeliver exceptional customer service to our...

  • Team Leader

    1 month ago

    Houston, Texas, United States College Hunks Hauling Junk & Moving Full time

    Job Title: Team LeaderWe are seeking a highly motivated and experienced Team Leader to join our team at College Hunks Hauling Junk and Moving. As a Team Leader, you will be responsible for leading a team of movers and sales professionals to provide exceptional customer service and ensure a stress-free moving or hauling experience for our...

  • Team Leaders

    3 days ago

    Houston, Texas, United States Jack in the Box Full time

    Job Title: Team LeadersWe are seeking dependable leaders to help lead our team at Jack in the Box. If you have fast food experience and enjoy working with people, this might be the right opportunity for you. Please provide your resume for consideration.Responsibilities:• Assist in leading the team• Provide excellent customer service• Maintain a clean...

  • Team Leader

    2 weeks ago

    Houston, Texas, United States Jenis Splendid Ice Creams LLC. Full time

    Job Title: Team LeaderAt Jeni's Splendid Ice Creams, we're seeking a Team Leader to join our Montrose team. As a Team Leader, you'll be responsible for leading shifts, scooping and serving ice cream, running the register, and maintaining a clean and welcoming shop environment.Key Responsibilities:Lead shifts and act as a role model for other team...

  • Team Leader

    3 days ago

    Houston, Texas, United States College Hunks Hauling Junk & Moving Full time

    Are you looking for a challenging and rewarding career in customer service and logistics? Do you enjoy working in a fast-paced environment and have excellent communication skills? We are seeking a highly motivated and organized Team Leader to join our team at College Hunks Hauling Junk & Moving.Responsibilities:Provide exceptional customer service to...

  • Restaurant Team Leader

    2 weeks ago

    Houston, Texas, United States The Sustain Network Consultancy (Houston, TX) Full time

    Job OverviewThe Sustain Network Consultancy is seeking a talented Restaurant Team Leader to join our team in Houston, TX. As a Restaurant Team Leader, you will be responsible for leading a team of restaurant professionals to achieve exceptional customer service and sales results.Key ResponsibilitiesLead a team of restaurant professionals to achieve...

  • Physician Team Leader

    4 weeks ago

    Houston, Texas, United States International SOS Government Medical Services Full time

    Job Title: Physician Team LeaderInternational SOS Government Medical Services is seeking a highly skilled Physician Team Leader to join our team. As a key member of our medical operations team, you will be responsible for leading a team of healthcare professionals in providing medical care to individuals in need.Job Summary:The Physician Team Leader will be...

  • Produce Associate Team Leader

    4 days ago

    Houston, Texas, United States Whole Foods Market Full time

    Job SummaryWe are seeking a highly motivated and experienced Produce Associate Team Leader to join our team at Whole Foods Market. As a key member of our store leadership team, you will be responsible for assisting the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory...

  • Team Leader

    1 week ago

    Houston, Texas, United States Jenis Splendid Ice Creams LLC. Full time

    About the RoleWe're seeking a skilled and motivated Team Leader to join our Montrose team at Jeni's Splendid Ice Creams LLC.As a Team Leader, you will be responsible for leading shifts, scooping and serving ice cream, running the register, and maintaining a clean and welcoming shop environment.Key ResponsibilitiesLead shifts and act as a role model for other...

Operations Team Leader

2 months ago

Houston, Texas, United States NRG Energy Full time

Join NRG Energy and take the next step in your career while contributing to our mission of excellence in operations management.

Experience a variety of dynamic opportunities across our multifaceted business sectors. Our engaging workplace is designed to foster both challenges and growth.

Your professional development is vital to our ongoing success - take charge of your career trajectory, objectives, and future.


Position Overview:

  • Lead a team within NRG's Retail Services Division, managing operations related to accounts receivable.
  • Identify and recommend improvements to the collections process for enhanced AR management. Guide, mentor, and supervise a team of collections specialists.

Main Responsibilities:

  • Formulate and execute collections policies and procedures for residential and commercial accounts.
  • Serve as a mentor and collaborator, overseeing various personnel tasks including performance assessments, recruitment, and employee training.
  • Track overdue receivables and coordinate team efforts to ensure prompt collection of outstanding debts.
  • Negotiate payment arrangements for overdue accounts.
  • Manage special initiatives as assigned by management.
  • Support collection strategies for all NRG brands to achieve business goals.
  • Supervise the structure of commercial collectors with some managerial assistance.
  • Analyze data to pinpoint operational enhancements that improve business processes, revenue, and customer satisfaction.
  • Build positive relationships with internal clients and key stakeholders involved in the collections process.
  • Monitor and boost team productivity using tools such as the collection system (WSCO), AVAYA phone system, SAP, and voice recording.
  • Evaluate system and team processes to ensure adherence to industry best practices, minimizing costs and reducing bad debt.
  • Undertake additional responsibilities as assigned.

Working Environment:

  • Remote office environment with a fast-paced workload.
  • Occasional overtime may be necessary for special projects.
  • Limited travel may be required.

Basic Requirements:

  • Bachelor's degree in business or a related field from an accredited institution OR a minimum of two years of prior supervisory experience.
  • At least 5 years of operational experience in back-office functions such as customer setup, billing, contract management, customer relations, or collections.
  • Proficiency in Microsoft Office applications, particularly Word and Excel.

Desired Qualifications:

  • Strong problem-solving abilities.
  • Knowledge of the utility sector.
  • Familiarity with the deregulated energy market.
  • Working knowledge of the SAP CCS system.

Additional Skills & Abilities:

  • Understanding or willingness to learn about CCS billing, accounts receivable systems, and related processes within Customer Operations.
  • Familiarity with performance measurement principles and basic analytical skills.

Physical Demands:

  • Ability to lift weights as necessary to fulfill responsibilities.

Why Choose NRG:

  • Exceptional company culture recognized as a top employer by Forbes.
  • Competitive compensation package, including potential bonuses or commissions.
  • Stock Purchase Plan.
  • Comprehensive benefits starting from day one of employment.
  • Medical, Dental, Vision, Life Insurance, Short Term Disability, Wellness program, etc.
  • Company-provided life and disability insurance.
  • 401(k) plan for retirement savings.
  • Flexible time-off policy for work-life balance, along with company holidays.
  • Various discounts, including reduced electricity rates on NRG brands.

NRG Energy is committed to maintaining a workplace free of drug and alcohol use. Employees may be subject to random drug tests, as well as post-accident and reasonable suspicion testing, per applicable laws and collective bargaining agreements. NRG Energy is an Equal Opportunity Employer. Employment level, title, and salary may be adjusted depending on the applicant's experience and skills. The official job description is available with Talent.