Firearms Sales Outfitter

3 weeks ago

Auburn, New York, United States Bass Pro Shops Full time
Job Summary

We are seeking a highly skilled and customer-focused Sales Outfitter to join our team at Bass Pro Shops. As a Sales Outfitter, you will be responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise.

Key Responsibilities
  • Provide exceptional customer service and sales support to customers in a prompt and friendly manner.
  • Handle merchandise with care and provide information, assistance, and direction to customers.
  • Support a strong commitment to world-class customer service and ensure a pleasant and productive shopping experience for all customers.
  • Assist customers in making buying decisions by identifying and evaluating their needs, making product recommendations, and promoting programs such as CLUB membership, VOC, and in-store pickup.
  • Ensure 4473 Forms are completed thoroughly and accurately.
  • Obtain the ability to demonstrate product to customers.
  • Organize and maintain merchandise within the retail store for sales at the gun counter.
  • Replenish product on shelves as required per merchandising guidelines.
  • Remain product "expert" through ongoing product knowledge training.
  • Remain knowledgeable of advertised sales, maintain pricing, and signing.
  • Assist with seasonal floor merchandise moves.
  • Keep work area clean, neat, and well-stocked with supplies.
  • Follow all company policies and procedures.
Requirements
  • Valid New York State Pistol Permit Required.
  • High School Diploma or equivalent.
  • 0-2 years of experience in Retail.
  • Must be 21 years of age or older.
Knowledge, Skills, and Abilities
  • Knowledge and experience in product knowledge of Firearms and Ammunition.
  • Knowledge in ATF Federal and State Regulations.
  • Customer Service and Sales of Firearms and Ammunition.
  • GCA.
  • Ability to merchandise and stock merchandise.
Travel Requirements

N/A

Physical Requirements
  • Constantly stand and/or walk during shift.
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Constantly communicate with others to exchange information.
  • Occasionally repeat motions that may include the wrists, hands, and/or fingers.
  • Occasionally operate machinery and/or power tools.
  • Occasionally operate motor vehicles or heavy equipment.
  • Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).
  • Occasionally work in tight and confined spaces.
  • Occasionally work in noisy environments.
Independent Judgment

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

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