Retail Sales Associate
4 days ago
We are seeking a skilled and enthusiastic Customer Service Expert to join our team at US Foods. As a key member of our retail sales team, you will be responsible for providing exceptional customer service and driving sales growth in our stores.
About the Role:
- We offer a competitive salary range of $13-$21 per hour, with overtime compensation available.
- You will work a flexible hourly schedule, including holidays and weekends.
- As a Customer Service Expert, you will be responsible for creating a positive shopping experience for our customers, answering their questions, and helping them find the products they need.
- You will also be involved in restocking shelves, processing transactions, and maintaining a clean and organized store environment.
Key Responsibilities:
Front End:- Ensure all customers have an impeccable shopping experience by developing and maximizing relationships with the store's customers.
- Perform sales and cash functions in the POS in an efficient and accurate manner.
- Process transactions, handle customer complaints, and resolve issues promptly.
- Maintain a high level of product knowledge and make recommendations to customers based on their needs.
- Work with customers to ensure they find the products they need and are made aware of all the other services available to them in the store.
- Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion.
- Replenish the sales floor daily by down-stocking freight from top stock.
- Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
- Ensure that the facility is well maintained and is a safe environment for staff and customers.
- Notify store management of any safety issues in the store, and correct them if possible.
- Ensure the cleanliness of the sales floor, front end, and restrooms.
Requirements:
- Minimum 6-12 months of retail cashier and/or stocking experience required.
- Minimum of one year of retail selling and/or customer service experience preferred.
- Possess good communication and interpersonal skills.
- Demonstrate ability to work independently and as part of a team.
Benefits:
- Competitive salary range of $13-$21 per hour.
- Overtime compensation available.
- Affordable health insurance options.
- Pre-tax spending accounts.
- Retirement benefits.
- Paid time off.
- Short-term and long-term disability.
- Employee stock purchase plan.
- Life insurance.
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