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Community Outreach Specialist

2 months ago

Pomona, California, United States Volunteers of America Los Angeles Full time
Job Overview

About Volunteers of America:

Empowering Vulnerable Populations to Transform Their Lives

Volunteers of America is a dedicated non-profit organization focused on delivering essential human services to individuals in need, enhancing family support, and fostering community development. Our diverse range of services includes programs for early childhood education, college readiness, veteran assistance, emergency shelters, affordable housing, and substance abuse recovery. Discover more about our mission and services.

Position Summary

The Community Outreach Specialist plays a crucial role in advocating for our programs within the local community, specifically targeting low-income families who are at risk of homelessness or currently experiencing housing instability. This position involves extensive community engagement to cultivate resources that assist families facing homelessness. As part of a collaborative team, the specialist contributes to case management, housing referrals, financial guidance, and benefits assistance.

Key Responsibilities

  • Conducts outreach efforts, engagement activities, crisis intervention, and trauma-informed case management for clients and their families.
  • Performs initial assessments and identifies immediate needs for crisis stabilization.
  • Collaborates with the case management team to provide referrals, crisis support, and assistance with securing permanent housing for participants.
  • Supports case managers in executing comprehensive assessments to gather relevant information for developing Individual Service Plans.
  • Coordinates follow-up services with the case management team and meticulously documents all provided services.
  • May undertake responsibilities of a Case Manager or Housing Specialist as required.
  • Assists program staff in integrating developmental strategies and evidence-based practices to offer a comprehensive service approach, including imparting life skills through practical experiences.
  • Facilitates workshops addressing household needs and provides crisis intervention as necessary, referring clients to suitable community resources.
  • Leads community outreach initiatives for the program, representing Volunteers of America at relevant meetings and building partnerships within the community.
  • Performs additional duties as assigned.

Qualifications

Requirements:

  • Ability to pass a fingerprint clearance and background check, including criminal history, personal references, and employment verification.

Education:

  • Associate's Degree in Social Services or a related field, or an equivalent combination of education and experience (two years).

Experience:

  • Minimum of one year of experience working with veterans, individuals in recovery, or those experiencing homelessness.

Preferred Qualifications:

  • Bilingual (Spanish).
  • Familiarity with HMIS (Homeless Management Information System).

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government.