Senior Small Business Banking Consultant

6 days ago


Harrisburg, Pennsylvania, United States Flagstar Bank, N.A. Full time
Job Title: Senior Small Business Banking Consultant

Flagstar Bank, N.A. is seeking a highly skilled Senior Small Business Banking Consultant to join our team. As a key member of our Consumer Bank, you will be responsible for meeting the needs of Small Business clients, providing expert advice on financial management, and driving growth and retention of client relationships.

Key Responsibilities:
  • Meet with clients via telephone to assess their financial management practices and provide recommendations for products and services.
  • Manage and solve complex servicing issues for clients, maintaining a strong understanding of resources within Flagstar.
  • Proactively contact targeted clients to share the impact Flagstar can have on their Small Business and set up appointments for deeper conversations and financial reviews.
  • Facilitate credit requests within Consumer Bank thresholds and refer larger credit opportunities to the Commercial Bank.
  • Meet individual performance goals of revenue/profit growth matrix on a quarterly basis.
Requirements:
  • Undergraduate Degree, required 7+ years of sales/client relationship management experience in banking/financial products, including significant experience with small business clients.
  • Formal credit training and small business banking sales training, preferred.
  • Experience working with less experienced team members to mentor and develop them, sharing expertise and insights.
What We Offer:

Flagstar Bank, N.A. is an Equal Opportunity Employer and offers a competitive salary, benefits package, and opportunities for professional growth and development.



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