Customer Service Associate

6 days ago


Whitehall, Wisconsin, United States Sam's Club Full time

The role of the Customer Service Associate at Sam's Club is a vital part of ensuring that members have an exceptional shopping experience. As a key member of our front end team, you will play a significant role in creating a positive atmosphere and providing personalized service to every customer.

Job Description

We are seeking friendly faces to join our team as Sales Floor Team Members. Your primary responsibilities will include running registers, supporting our members through the self-checkout experience, and maintaining a clean and organized area. If you thrive in fast-paced environments, are a multi-tasker at heart, and prioritize member satisfaction, we encourage you to apply for this exciting opportunity.

Main Responsibilities:

  • Maintaining safety of facility according to company policies and procedures
  • Providing member service by acknowledging the member and identifying their needs
  • Processing member purchases and assisting with transactions using registers or self-checkout area

Requirements:

  • Retail experience, including operating front end equipment (e.g., cash register), and working with mobile retail applications

What You'll Do:

  • Improve the overall shopping experience for our members
  • Ensure accurate processing of member purchases and handle any issues efficiently

Salary Range: $16.00 - $23.00 per hour, depending on location and qualifications.



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