Field Engineering Supervisor
5 days ago
At Diversified, we're a global organization serving local needs with associates worldwide. We're seeking a skilled Field Engineering Supervisor to join our team.
Job Summary:The Field Engineering Supervisor will be responsible for mentoring Commissioning Engineers, assisting in complex technical projects, and troubleshooting. This role will also involve representing Commissioning Engineering on kickoff calls and reviewing technical documentation for viability and implementation assistance.
Key Responsibilities:- Provide training, support, and ongoing development for Commissioning Engineers from onboarding throughout their tenure.
- Perform the tasks of Senior Commissioning Engineer by traveling to client sites for 50% of the role with the other 50% assisting the Commissioning Services Manager with resource scheduling.
- Point of escalation for technical issues and troubleshooting that may arise on site and communicate issues and resolutions to appropriate parties.
- Represent Commissioning Engineering on project kickoff and escalation calls to alert the project team to foreseeable challenges in implementation and to translate the project requirements to the commissioning team.
- Assist PM and project team in communicating network coordination needs and client managed subscriptions.
- Review project documentation to ensure all pre-implementation deliverables are complete and communicate to the implementation team.
- Implement, train, and enforce company standards on effective and efficient process and excellent quality.
- Contributes lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation.
- Maintain and grow certifications and technical knowledge.
- Associate Degree
- 3-5 years of experience
- Able to communicate with project teams and project managers concisely, consistently, and appropriately
- Able to manage multiple additional Commissioning Engineers and Install Techs on large sites; maintain overall project implementation status and reporting.
- Perform programming, software configuration, and end user training on various supported systems, including but not limited to:
- Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA
- Equivalent experience in IT/Telecom/Construction industries may be acceptable
- Experience deploying access control systems and CCTV related systems
- Proficient with Microsoft Office
- Self-starter and requires little direct oversight to perform tasks
- Experience leading teams
- Excellent customer service skills
- Field installation and/or system design experience
- AVIXA CTS-I and/or CTS-D
- Training small to medium-sized groups on technical system operation
- Bachelor's degree in a relevant concentration
- Half office half job site
- Associate may spend most of the day on their feet moving around the job site. Must be able to occasionally lift at least 40 lbs and be able to climb ladders and stairs. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Must be able to hear.
- Work may be performed in an active construction site requiring appropriate PPE.
- Frequent travel by car and occasional airplane trips are required. Associate must possess a valid driver's license in their state of residence. Associate will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) usually makes up 50-70%, but remote travel can be up to 30% of the job. 10% remote travel is required on a regular basis.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
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