Customer Service Representative
3 weeks ago
Job Summary:
Lakeshore Sport & Fitness Group is seeking a highly motivated and customer-focused individual to join our team as a Front Desk Attendant. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members and guests.
Key Responsibilities:
- Provide professional and friendly greetings to all members and guests
- Respond to member inquiries and resolve issues in a timely and efficient manner
- Process sales transactions and collect member paperwork
- Ensure that all phone calls are answered professionally and forwarded to the appropriate staff members
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
100% of the job function is performed inside Lakeshore Sport and Fitness grounds where there may be exposure to chemicals and communicable diseases.
Qualifications:
- Minimum of six months customer service experience preferred
- Minimum of six months reception experience preferred
Physical Demands:
- While performing the duties of this job, the employee is regularly required to talk or hear
- The employee frequently is required to stand for long duration and walk multiple flights of stairs
- The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl or lift items up to 30 lbs in weight
- Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception and ability to adjust or focus
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