Surveillance Security Specialist
3 weeks ago
About Rural King
Rural King is a leading farm and home store providing essential products to rural communities. With a wide range of products and services, we strive to create a positive and rewarding workplace for our associates.
Job Summary
We are seeking a Surveillance Technician to join our team. As a Surveillance Technician, you will be responsible for utilizing technology and critical thinking to provide security for our assets. You will monitor camera systems for occurrences of theft, productivity issues, and security policy violations. You will also assist associates with the use of the camera systems and reviewing video. Additionally, you will use specialized reports to review financial transactions to identify discrepancies in a retail environment.
Key Responsibilities
- Monitor camera systems for occurrences of theft, productivity issues, and security policy violations
- Assist associates with the use of the camera systems and reviewing video
- Use specialized reports to review financial transactions to identify discrepancies in a retail environment
- Maintain the alarm listing for all Rural King locations and assist associates in accessing their alarm
- Ensure communication with store personnel and increase awareness around Rural King Loss Prevention Initiatives
- Conduct package checks of associates leaving the Store Support Center
- Maintain accurate records and reports on daily security incidents
- Support stores and customers with questions about store policies
- Review video footage of significant events and provide details to management, human resources, and/or law enforcement
Requirements
- At least 1 year of surveillance experience or equivalent combination of experience and education
- Proficiency with Microsoft Office Suite or related software
- Comfortable navigating computer systems and software to assist customers or manage activities
- Excellent verbal and written interpersonal and communication skills
- Excellent customer service skills
- Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses
- Proven track record of consistently producing error-free work and meeting quality standards
- Experience efficiently allocating time and resources to meet competing demands and deadlines
- Strong communication and persuasive skills to negotiate and influence stakeholders at various levels in the organization
- Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions
Physical Requirements
- Ability to maintain a seated or standing position for extended durations
- Capability to lift 15 pounds periodically
- Ability to navigate and access all facilities
- Skill to effectively communicate verbally with others, both in-person and via electronic devices
- Close vision for computer-related activities
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