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Retail Sales Supervisor

2 months ago

Hershey, Pennsylvania, United States Janie and Jack LLC Full time
Position Overview

Sales Lead – Janie and Jack

Are you passionate about assisting customers and enthusiastic about fashion, merchandising, and team leadership? Janie and Jack is seeking a motivated Sales Lead (Part-Time Keyholder) to play a vital role in our retail environment. As a key leader within the store, you will deliver outstanding customer service, oversee Leader on Duty shifts, and be empowered to enhance the Janie and Jack shopping experience for all our patrons.

Key Responsibilities:

  • Greet and assess customers' needs through attentive listening
  • Exhibit a warm, authentic, helpful, and positive demeanor
  • Demonstrate empathy and support for your colleagues
  • Take joy in assembling outfits and sharing fashion insights with clients
  • Meet sales targets (both in-store and online) through effective utilization of sales tools, while mentoring your team to achieve similar results
  • Recognize and celebrate achievements, inspiring others to excel
  • Collaborate with the team to maintain an impeccably presented store through restocking, re-merchandising, markdowns, and light cleaning
  • Provide feedback, suggestions, and insights – your voice matters

Qualifications:

  • 1-3 years of experience in retail sales, with supervisory experience preferred
  • A strong enthusiasm for fashion trends and a passion for selling
  • Experience working with children is a plus
  • Background in specialty retail/apparel is advantageous
  • Exceptional communication and problem-solving abilities
  • Capability to thrive in a fast-paced, dynamic retail environment
  • Proficient in processing information and operating store systems accurately
  • Willingness to work flexible hours, including evenings, weekends, and holidays
  • Must be at least 18 years of age

Why Join Our Team:

  • Exceptional Products—enjoy an employee discount on all merchandise
  • Incredible Team—work alongside amazing individuals who share your passion
  • Valuable Experience—advance your career with a respected global children's brand
  • Comprehensive Benefits—benefit from a generous employee discount applicable to all in-store items
  • Competitive Paid Time Off plan*
  • Robust 401(k) plan with company matching*
  • Medical, dental, vision, and life insurance*
  • Employee Assistance Program offering resources such as financial and legal support, childcare and eldercare assistance, emotional counseling, and wellness resources

*Eligibility applies

Additional Information:

Health and safety are our utmost priorities. We are dedicated to continuously improving our health and safety protocols to protect our teams, customers, and communities. We require employees to adhere to safety measures in our stores and encourage customers to do the same when mandated. Our stores are equipped with health guards at checkout, enhanced cleaning and sanitation practices, and physical distancing guidelines. Health screenings are conducted, and all employees must complete a health check at the beginning of each shift.

This job posting outlines the essential responsibilities and qualifications for the role. It is not exhaustive, and additional duties may be assigned as necessary. Janie and Jack, LLC is an equal opportunity employer, committed to fostering a workplace free from harassment and discrimination. We strive to recruit, hire, train, and promote qualified individuals from diverse backgrounds, making all employment decisions without regard to any protected status.

Starting pay for this position is determined by various factors, including qualifications, experience, relevant skills, education, and geographic location. Employees are offered a range of benefits to support their success on the job and promote a healthy lifestyle. Full-time employees are eligible for medical, dental, and vision insurance, health and dependent care FSA, life insurance, short-term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off, and 401(k) with matching. All employees can access employee discounts and EAP resources. Store Leads, Assistant Managers, General Managers, and District Managers are eligible for the quarterly bonus program.