Alarm Monitoring Specialist

4 weeks ago


Oklahoma City, Oklahoma, United States Hobby Lobby Full time

Job Summary

Hobby Lobby's Loss Prevention team is seeking a detail-oriented and motivated individual to support our alarm monitoring operations. This role is located on our campus in Oklahoma City and requires a strong ability to multitask and stay calm under pressure.

Key Responsibilities

  • Manage alarm events and verify security information
  • Notify and update emergency services as needed
  • Log all information into the automation system accurately and promptly
  • Provide alarm reset instructions and basic troubleshooting
  • Work with service and installers to identify issues and determine necessary repairs
  • Schedule and follow up on repair service calls
  • Ensure confidentiality of customer information at all times

Requirements
  • Call center or alarm center experience preferred but not required
  • Proficient in Microsoft Office: Word, Excel, Outlook
  • Ability to multitask and stay calm under pressure
  • Strong listening and detail-oriented skills

Benefits
  • Competitive wages
  • Medical, dental, and prescription benefits
  • 401(k) program with company match
  • Paid vacation and sick/personal pay
  • Employee discount
  • Life insurance and long-term disability insurance
  • Flexible spending plan
  • Holiday pay
  • Integris clinic and pharmacy on campus
  • Chaplain services on campus


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