Customer Service Associate

6 days ago


Riverview, Florida, United States HomeTeam Pest Defense Full time

Job Summary

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  • We are seeking a highly motivated and customer-focused Pest Control Representative to join our team at HomeTeam Pest Defense. As a key member of our customer service team, you will play a vital role in delivering exceptional experiences to our customers.

About the Role

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  • In this dynamic and fast-paced environment, you will be responsible for providing top-notch customer service through phone interactions, email correspondence, and other communication channels.">
  • You will work closely with internal teams to resolve customer issues, provide solutions, and ensure timely resolution of concerns.">

About Us

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  • At HomeTeam Pest Defense, we take pride in being a leader in the pest management industry. With over 2 million services performed annually, we continue to grow and expand our services to meet the evolving needs of our customers.">
  • Our commitment to innovation and technology enables us to deliver effective and efficient solutions that set us apart from the competition.">

Benefits

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  • We offer a competitive salary of $17-$19 per hour, plus bonus opportunities.">
  • A comprehensive benefits package including medical, dental, vision, company-paid life insurance, and 401(k) matching.">
  • Paid time off, holidays, and employee discounts on services and products.">
  • Tuition reimbursement, dependent scholarship awards, and opportunities for professional growth and advancement.">
  • Recognition for outstanding performance and a friendly work environment that encourages collaboration and teamwork.">

Requirements

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  • Must have 1 year of previous customer service experience.">
  • Basic computer skills and ability to learn company software and systems.">
  • Strong communication and problem-solving skills, with the ability to work well under pressure.">
  • High school diploma or equivalent required, with a valid driver's license (if applicable).">


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