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Operations and Quality Manager

2 weeks ago


North Smithfield, Rhode Island, United States Hanger Clinic Full time
About the Position:

The Regional Manager, Patient Access will be responsible for overseeing the administrative operations of patient care within our field, focusing on efficiency, accuracy, and best-in-class patient satisfaction.

Key Responsibilities:
  1. Oversee daily, weekly, and monthly operational goals to ensure alignment with company objectives.
  2. Supervise Area Managers responsible for patient access staff, including hiring, training, development, performance evaluations, and timely resolution of issues.
  3. Partner with Talent Acquisition to fill staff vacancies promptly with high-quality Patient Access Coordinators.
  4. Foster an engaging work environment that promotes employee growth and delivers a high-quality patient experience.