Corporate Desktop Support Specialist

3 weeks ago


Glen Allen, Virginia, United States TEKsystems Full time

Job Title: Corporate Desktop Support Specialist

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About the Job:

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This is a fantastic opportunity to work with the largest Insurance company in the world and the largest Technology Services company in the world.

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Job Description:

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We are looking for a skilled Hardware Technician - Deskside Support who can provide top-notch desktop support to our remote field locations.

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The ideal candidate will have 1-3 years of experience in day-to-day Deskside (Hands-on) support in a corporate environment, with expertise in W7/Windows OS and MS Office support.

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The role requires strong customer service skills, with the ability to work independently with minimal supervision.

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Responsibilities:

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Provide technical support to end-users, including troubleshooting, installation, and maintenance of desktops and laptops.

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Perform daily site visits to ensure optimal system performance and troubleshoot any issues that may arise.

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Collaborate with team members to resolve complex technical issues and improve overall system efficiency.

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Requirements:

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1-3 years of experience in Deskside support in a corporate environment.

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Strong knowledge of W7/Windows OS and MS Office support.

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Excellent customer service skills with the ability to work independently.

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Preferred Qualifications:

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A+/N+/MCP or other technical certifications are a plus.

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Demonstrated ability to work effectively in a fast-paced environment with multiple priorities.

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Work Environment:

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This position is based in Norfolk, Virginia, and requires occasional travel to other locations.

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Salary Estimate:

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$55,000 - $70,000 per year, depending on experience.

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About TEKsystems:

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TEKsystems is a leading IT staffing and services firm that connects technology talent with opportunities in a wide range of industries.

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How to Apply:

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Please submit your resume and a brief cover letter explaining why you're the ideal candidate for this role.

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Disclaimer:

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This job description is not an employment contract and does not guarantee placement in the position.

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Contact Information:

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Email: [redacted]



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