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Zone Bilingual Retail Store Associate

1 month ago

Marysville, Washington, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused Bilingual Retail Store Associate to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth in our stores.

Key Responsibilities
  • Provide excellent customer service, ensuring high levels of customer satisfaction through effective communication and problem-solving skills.
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services.
  • Build productive trust relationships with wholesale and retail customers, understanding their needs and preferences.
  • Process sales transactions accurately and consistently, adhering to company policies and procedures.
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis, driving sales growth and revenue.
  • Maintain precise work order files and formulas, ensuring accurate inventory management and control.
  • Pull and stock products from the sales floor or warehouse, maintaining a clean and organized store environment.
  • Tint and mix products to customer specifications, ensuring high-quality results.
  • Load and unload delivery trucks, assisting with deliveries as needed.
  • Maintain in-stock and presentable condition assigned areas, ensuring a positive customer experience.
  • Remain knowledgeable on products offered, discussing available options and making recommendations.
  • Comply with inventory control procedures, ensuring accurate stock levels and minimizing waste.
Requirements
  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, including evenings and weekends.
Preferred Qualifications
  • Have a valid, unrestricted Driver's License.
  • Have at least a High School diploma or GED.
  • Have at least one year of experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint-related products.
  • Have previous work experience operating tinting and mixing equipment.