Relationship Banker

Job Summary:

We are seeking a highly motivated and customer-focused Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.

Key Responsibilities:

• Accurately and efficiently process cash transactions for clients as needed.
• Have deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connect them to solutions that meet their financial goals.
• Identify and address client needs, providing personalized solutions and recommendations.
• Collaborate with colleagues to achieve business objectives and provide exceptional customer service.
• Stay up-to-date on Bank of America products and services, as well as industry trends and developments.

Requirements:

• High school diploma or equivalent required; bachelor's degree or business-relevant associate's degree preferred.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
• Strong problem-solving and critical thinking skills, with the ability to analyze complex situations and develop effective solutions.

Preferred Qualifications:

• Experience in financial services and knowledge of financial services industry, products, and solutions.
• Strong business acumen and understanding of the banking industry.
• Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.

What We Offer:

• A competitive salary and incentive compensation package.
• A comprehensive benefits program, including medical, dental, and vision insurance, as well as 401(k) and employee stock purchase plans.
• Opportunities for professional growth and development, including training and education programs.
• A dynamic and supportive work environment, with a focus on teamwork and collaboration.

Equal Employment Opportunity:

Bank of America is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we prohibit discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.