Customer Service and Operations Professional

3 days ago


Ellsworth, United States Walmart Full time
About the Role

As a Retail Store Front Experience Specialist, you will play a critical role in creating a welcoming and inclusive environment for our customers. Your primary responsibilities will include providing exceptional customer service, processing returns and refunds, and handling financial transactions.

You will work closely with other team members to ensure that our store runs smoothly and efficiently. This is an excellent opportunity to develop your skills and knowledge in a dynamic retail environment.

**Estimated Salary:** $19.50 - $26.50 per hour (based on location and experience)

**Key Responsibilities:**

  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
  • Process returns and refunds accurately and efficiently
  • Handle financial transactions, including cash, credit card sales, and mobile payments
  • Work collaboratively with other team members to achieve business objectives

**Benefits:**

  • Competitive pay and performance-based incentive awards
  • Medical, vision, and dental coverage
  • 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting
  • Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more


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