Insurance Claims Investigator

7 days ago


New York, New York, United States Argo Group Full time

Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity.

We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry.

Our collaborative workplace is continuously evolving to ensure all employees feel:

  • Comfortable bringing their whole selves to work.
  • Confident that they will be treated respectfully.
  • Recognized for their performance and provided with equal opportunities to succeed.
About the Role

This is a fantastic opportunity to join our SIU team as an Insurance Claims Investigator where you will play a crucial role in supporting our investigative teams on basic and major investigations.

You will have the chance to develop your skills and expertise in data analysis, ISO runs, audits, and social media investigation, all while working in a fast-paced environment that values innovation and agility.

Key Responsibilities
  • Ensure data accuracy in claims source systems to support SIU investigations.
  • Conduct ISO runs as directed by the SIU team.
  • Audit claims data to identify red flags and ensure compliance.
  • Analyze social media results to assess claimant activity levels and employment status.
  • Initiate proactive data investigations and provide ongoing feedback on trends and developments.
  • Collaborate with the SIU team to develop and grow our case management platform and data modeling tools.
  • Develop fraud awareness training programs for claims and underwriting staff.
About You

To succeed in this role, you will need:

  • Bachelor's degree from an accredited university (or equivalent experience).
  • Practical knowledge of SIU, typically achieved through 2+ years of investigative experience in the private sector.
  • Excellent business acumen, including understanding how an insurance company works and makes money.
  • Strong communication and interpersonal skills.
  • Ability to exercise discretion and independent judgment.
  • Natural curiosity and ability to explore options.
  • Demonstrated commitment to professional development and continuing education.
Salary and Benefits

The base salary for this role is $89,800 - $105,840 USD per year, depending on location and experience.

In addition to competitive compensation, Argo Group offers a comprehensive benefits package, including health, wellness, and financial planning options, paid time off, and opportunities for career growth and development.



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