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Retail Customer Service Representative

3 weeks ago

Waynesboro, Virginia, United States Kohl's Full time

**Job Title:** Retail Customer Service Representative

**Estimated Salary:** $13.00 - $16.00 per hour

Kohl's is seeking a highly motivated and friendly Retail Customer Service Representative to join our team As a Retail Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive shopping environment.

Key Responsibilities:

  • Greet customers warmly and provide excellent customer service.
  • Process customer purchases accurately and efficiently.
  • Handle cash, credit, and debit transactions, ensuring accuracy.
  • Apply discounts, coupons, and promotions as applicable.
  • Assist customers with questions, returns, and exchanges.
  • Maintain a clean and organized checkout area.

Qualifications:

  • High school diploma or equivalent.
  • Previous cashier or customer service experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle transactions accurately and efficiently.
  • Basic math skills and attention to detail.