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Rapid Engagement Delivery Specialist

2 months ago

Rochester, New York, United States Coordinated Care Services, Inc. (CCSI) Full time
Job Title: Rapid Engagement Delivery Specialist

Coordinated Care Services, Inc. (CCSI) is seeking a skilled Rapid Engagement Delivery Specialist to join our team. As a key member of our team, you will play a critical role in providing essential business services to our provider organizations and customers.

Job Summary:

The Rapid Engagement Delivery Specialist will provide support and guidance to engage and connect high-risk/high-need individuals to services as rapidly as possible. This includes assessing eligibility for financial assistance, facilitating enrollment, and working with the RED team process.

Key Responsibilities:
  • Assess eligibility for DHS temporary assistance and assist clients with obtaining assistance
  • Gauge client level of need and make referrals to appropriate community providers
  • Work with DSS financial assistance and emergency housing unit
  • Provide care management services to clients, employing person-centered, motivational, and other evidence-based practices
  • Initiate and follow up on referrals, paperwork, and telephone contacts needed for enrollees' immediate access to behavioral health and social services
  • Document, enter, and maintain records of enrollments, dispositions, team meetings, trainings, etc.
  • Conduct routine outreach to homeless shelters, client homes, clinics, and other appropriate venues
  • Attend community meetings, staff meetings, and training related to job duties
Requirements:
  • Bachelor's degree in mental health, social work, or related human services field or equivalent education and work experience
  • Experience with a Windows-based operating system (Word processing, spreadsheet, and database management software)

CCSI is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.