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Sales Associate

2 months ago


Buffalo, New York, United States Genuine Parts Company Full time
SUMMARY:
Hydraulic Supply Company (HSC), a part of Genuine Parts Company, is looking for a dedicated Counter Sales Representative to deliver exceptional customer service and support at a vital branch within the Retail and Service sector of HSC. This role presents an excellent opportunity for a driven and skilled individual to advance within a dynamic team and a thriving organization.

KEY RESPONSIBILITIES:

• Enhance branch sales by offering outstanding customer service to the local community.

• Engage with customers in person, utilizing product knowledge and expertise.

• Diagnose customer issues and propose innovative solutions.

• Construct and assemble customer orders as needed.

• Maintain proficiency in the operation of all relevant equipment.

• Collaborate closely with the Branch Manager and external sales team to foster business growth.

• Support the team in the overall upkeep of the branch.

• Ensure compliance with all safety protocols.

• Cultivate and maintain strong relationships with customers.

• Prioritize customer service and value in every interaction.

EDUCATION & EXPERIENCE:

• High School Diploma or GED preferred.

• A minimum of five (5) years of relevant experience or an equivalent combination of education and experience.

SKILLS & QUALIFICATIONS:

• Positive demeanor and attitude.

• Eagerness to learn and engage in hands-on work.

• Proficient in using hand tools and workshop equipment.

• Ability to thrive in a fast-paced environment.

• Effective time management and deadline adherence.

• Familiarity with Microsoft Office Suite.

• Comfortable in a consultative sales environment.

• Mechanical or technical aptitude is advantageous.

• Knowledge of various hoses and thread configurations is a plus.

• Experience in industrial sales is beneficial.

• Basic understanding of hydraulic systems is preferred.

• Experience with Epicor P21 is an asset.

• Bilingual (English/Spanish) is a plus.

PHYSICAL REQUIREMENTS:

LICENSES & CERTIFICATIONS:

• None required.

SUPERVISORY RESPONSIBILITY:

BUDGET RESPONSIBILITY:

• None

COMPANY OVERVIEW:
Genuine Parts Company offers a comprehensive benefits package, including healthcare options, 401(k) plans, tuition reimbursement, and paid time off for vacations, sick leave, and holidays.

Note: The stated pay is the base hourly rate and does not include additional components of the total compensation package. Your overall compensation will be influenced by factors such as geographic location, skills, education, and experience, which may result in total compensation outside of this range.