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Adventure Park Host

2 months ago

Guilderland NY USA, United States WildPlay Full time
Job Description

Job Summary

We are seeking a highly motivated and enthusiastic individual to join our team as an Adventure Park Host at WildPlay. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring a world-class experience for all visitors to our park.

Key Responsibilities

  • Guest Experience
    • Provide seamless transitions during and between each stage of the guest experience
    • Engage with guests to understand their needs and preferences
    • Offer personalized recommendations and promotions to enhance the guest experience
  • Customer Service
    • Deliver exceptional customer service to all guests, ensuring a positive and memorable experience
    • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Park Operations
    • Assist with the guest check-in process, including greeting guests and providing direction in the park
    • Enhance the guest experience by identifying and promoting opportunities for guests to expand their adventure at WildPlay and beyond
    • Assist guests with information regarding park elements, products, pricing, and park facilities
  • Teamwork
    • Work collaboratively with other team members to achieve common goals and objectives
    • Participate in ongoing training and development to improve skills and knowledge
  • Adaptability
    • Be flexible and adaptable in a fast-paced environment
    • Ability to work a variety of shifts, including evenings, weekends, and holidays

Requirements

  • Knowledge and Experience
    • No academic or professional level of qualification is required
    • Knowledge in adventure recreation is a bonus (either as a participant or through previous employment experience)
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work independently and as part of a team
    • Good judgment and problem-solving skills
  • Attributes and Behaviours
    • Positive attitude and enthusiasm
    • Self-motivated and proactive
    • Ability to act independently and as part of a team

What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].